Strategic Performance Management

While organizations use a variety of resources to accomplish their objectives, the most important resource an organization should invest in is its employees. Without the work of employees, a competitive advantage can be neither achieved nor sustained. It is easy to conclude that focusing on the needs of employees is essential for employees to perform at their best and ensure the organization is successful. An employee-centric approach to doing business is instrumental for organizational success, and training and development is an important part of that approach. Because employees are fundamental to organizational success, they need to possess relevant knowledge, skills, and abilities (KSAs) to be able to compete in the 21st century job market. While the educational system can provide many of those KSAs for employees, the responsibility doesn’t rest entirely in secondary and postsecondary education. Employers should ensure their employees have the KSAs needed to do their job today and into the future. As well, employees should take the initiative to ensure that they have the tools they need for the career they desire. Thus, a multi-pronged approach is required to guarantee that both the organization and its employees have what they need to develop and maintain their competitive advantage.

Grade Basis: Letter Grade
Credit hours: 3
Lecture hours: 3

Last updated: 10/27/2020